Articles in this category Using the Axxess line checker After logging into your client control panel, you will be presented with your Dashboard. Click on Check next to your adsl line to start the line test. The line checker will popup and displa Slow browsing speeds We prioritize real-time services such as Youtube, Gmail, banking, Netflix etc. on our network. If you are experiencing slow speeds, you can try some of the following: Router restart Ensure no backgrou... Tips to reduce high ping and latency Move closer to the router: If using Wi-Fi, move closer to the router. Many things such as walls, floors, electronic interference, and other physical obstacles can interfere with Wi-Fi. Close any downl... When is low latency important? You ideally want a lower latency in real-time services that rely on fast use inputs. Some examples are: Video chat: With a higher latency, the caller on the other end will receive your reply later tha... How to perform a speedtest To run a Speedtest, open your browser of choice. (The most popular browsers being Chrome, Edge, Firefox or Safari) In the address bar, type in speedtest.net You will be presented with a page showing a... How to read a Speedtest After the Speedtest has completed. Results will be shown. Ping (ms) – The PING results is the time it took for the server to respond. Download Mbps – This will indicate the download speed from the ser...
